Dear Customer,
As you may be aware, the new European General Data Protection Regulation (GDPR) came into force in May 2018.
This regulation, which strengthens data protection for European Union citizens, allows individuals to be informed about the use of their personal data and to maintain control over it by giving their consent or by opposing the processing of data concerning them.
Aware of our responsibility and for the sake of transparency, Akena Hôtel Rezé-Nantes Aéroport has taken all measures to guarantee that the use of your data respects your privacy. We have also implemented all necessary means to ensure the confidentiality of your personal data, and access to your data is strictly limited.
Personal data is information that we collect in order to identify you:
Only various internal departments of our company may have access to your personal data.
The processing of personal data may consist of collecting, recording, organizing, archiving, modifying, deleting, adding, exporting, consulting, processing, or communicating.
We only use your personal data to the extent necessary and on various occasions:
We only retain your data for the duration necessary to carry out their processing or according to legal and tax obligations.
We undertake not to sell, rent, transfer, or provide access to your data to third parties without your prior consent, unless forced to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of defense rights, etc.).
If you no longer wish to receive our information or wish to intervene in any way regarding your personal data, you have the following rights:
The right to request access to your data
The right to rectify or update your data
The right to delete your data or restrict its processing, within legal limits
The right to object to the processing of your data and to direct marketing
The right to data portability.
To exercise these rights, simply notify us at the following address: Akena Hôtel Rezé-Nantes, Rue des Bruyères, 44 400 Rezé (address to be confirmed), or at the email address: reze44@hotels-akena.com (address to be confirmed).
We will respond to your request as soon as possible and will do what is necessary to respect the trust you place in us.
In order to improve the quality of our services, we may use cookies on our site. Cookies are small text files that your browser places on your computer, mobile, or tablet when you surf the Internet. They are generated by the site you visit and contain some data related to your connection.
The information collected is anonymous and does not allow us to identify you. We use this information to optimize our offers, improve our services and your navigation, offer you relevant and targeted advertisements, provide you with additional features… We also use them for statistical purposes, to evaluate the performance of our site, determine the number of times a page is viewed, or understand our site’s audience.
You are free to accept or refuse cookies by configuring your software. Cookies can be temporary (session cookies) or permanent. Session cookies are active only during your visit and are deleted when you close the browser.
As part of respecting your privacy, we do not associate any information that allows you to be identified with your cookies. Cookies in no way allow us to know your address, date of birth, phone number, or any other information that allows you to be identified.
We undertake to implement appropriate technical and organizational measures to protect your Personal Data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access to such data.
